MindsEye’s rocky launch has deepened as reports surface that the developer has abruptly canceled sponsored streams, prompting some players to seek refunds. The studio has since released a statement, expressing that it is “heartbroken” by the game’s challenges.
Build A Rocket Boy’s first title launched on June 10 for PlayStation 5, Xbox Series X and S, and PC via Steam. On Valve’s platform, it currently holds a ‘mixed’ user review rating, with widespread complaints focused on performance problems, bugs, glitches, broken AI, and frequent crashes.
Several players have successfully obtained refunds—even from Sony, known for its strict refund policies—reviving comparisons to Cyberpunk 2077’s tumultuous 2020 debut. Though CD Projekt Red’s game was eventually removed from the PlayStation Store, there’s no indication yet that MindsEye will face the same outcome.
PlayStation is allowing refunds for MindsEye https://t.co/zzaHbNt3ET pic.twitter.com/KclpMTwSJi
— Wario64 (@Wario64) June 12, 2025
Meanwhile, streamers report being asked to delay their sponsored MindsEye broadcasts, sometimes at the last minute. As noted by Kotaku’s Ethan Gach, popular streamer CohhCarnage shared that this happened to him just moments before his sponsored stream was set to begin:
MindsEye dev canceled Twitch streamer CohhCarnage's playthrough of the game seconds before it was supposed to start.
He said it was the first time that had ever happened in his streaming career. pic.twitter.com/KOjyQ8ml21
— AmericanTruckSongs9 (@ethangach) June 11, 2025
“For the first time in my streaming career, I changed my title for a sponsored stream, I put in a profile button, I put in the command, that was at eight o'clock sharp — my sponsored stream was supposed to start at eight — I opened up MindsEye, and as it was loading, my management contacted me and said, ‘The sponsor does not want to do this right now, they would like to reschedule.’ And I said, ‘Oh, that’s a first.’ So the sponsor decided not to do the sponsorship for now, and honestly, it sounds like for MindsEye that was the right decision.”
Another streamer, DarkViperAU, couldn’t make it through their sponsored MindsEye stream without bursting into tears from laughter.
Sponsored MindsEye streamer can't keep it together when telling viewers where they can buy the game. pic.twitter.com/kdR3EuGims
— AmericanTruckSongs9 (@ethangach) June 11, 2025
In response to the turmoil of the past 24 hours, Build A Rocket Boy issued a statement on its Discord, directly addressing the MindsEye community and the game’s ongoing issues.
“We are heartbroken that not every player was able to experience the game as we intended,” the statement began. “Our priority is optimizing performance and stability so that every player, across every device, can enjoy an equally high-quality experience.
“Our teams have worked tirelessly throughout the night to solve many of these issues, and we have now identified that the vast majority of crashes were caused by a memory leak. This impacted roughly 1 in 10 of our players. We have developed a hotfix that addresses this issue (alongside other issues that our players have highlighted), which we are working hard to deploy as soon as tomorrow on PC and on consoles once it passes certification with PlayStation and Xbox.
“We are fully committed to ensuring all our players have a great experience, and we will continue to provide frequent and transparent updates. We will do our best to respond to all your comments and feedback.
“Thank you for playing MindsEye. Thank you for your understanding and continued support – it truly means the world to us. We’re grateful and blessed to have you on the journey with us.”
Build A Rocket Boy then outlined the hotfix schedule for the coming weeks. By the end of June, it said, players can expect ongoing performance and stability improvements, a rebalanced ‘hard’ difficulty setting, animation fixes, and AI improvements.It remains to be seen whether Build A Rocket Boy can turn MindsEye around following this troubled start. While Steam concurrent player numbers do not paint the whole picture of a game's success, particularly single-player games, they do provide us with an idea of a game's popularity on Steam's platform. On Steam, MindsEye has a peak concurrent player count of 3,302.
