Airtel Tribe serves as the ultimate one-stop shop for all retailers, streamlining their business operations and customer service interactions. With the Airtel Tribe App, retailers can efficiently manage a wide array of customer services, including new customer registrations, editing existing registrations, SIM swaps, mobile number portability (MNP), airtime and bundle purchases, AM cash in/out, bill payments, and EVD/AM transfers to other retailers.
The app also empowers retailers to take control of their own Airtel accounts. They can easily view and edit their profile, manage stock by viewing, updating, requesting, or buying it, check their sales hierarchy, reset AM/EVD pins, unlock accounts, apply for agent loans, and conduct banking services directly from their account. Moreover, retailers can review their transaction history, track commissions earned, and monitor their performance on Airtel services. The application facilitates self-service options and enables retailers to submit service requests to Airtel, as well as access key training notes, surveys, and manage digital notices.
To cater to Airtel's operations across Africa, the Airtel Tribe App is available in both English and French. Designed with simplicity in mind, it's an essential tool for enhancing business productivity among retailers.
What's New in the Latest Version 2.28.0
Last updated on Oct 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
