Dear Customer,
Welcome to our Customer Relationship Management application, designed to enhance your experience with our services. Here's what you can expect from our app:
Data Usage Tracking: Easily monitor how much data you have downloaded and uploaded since your last connection to our server. Stay informed and manage your data usage effectively.
Internet Package Management: Seamlessly request changes to your internet package directly from the app. Customize your plan to fit your needs without any hassle.
Router Connectivity Test: Utilize the "Router Connectivity Test" feature to check if your WiFi signal is functioning correctly from your router to your device. If any issues are detected, the app will provide you with solutions to resolve them.
Support Ticket System: Open a "Support Ticket" for any assistance you require. Communicate directly with our technical team through messaging within the app, eliminating the need to call our office.
Convenient Bill Payments: Pay your monthly bill effortlessly through our app using the bKash payment gateway, with no additional charges. Enjoy a smooth and secure payment process.
Payment History: Access your payment history at any time to keep track of your transactions and ensure everything is up to date.
Real-Time Notifications: Stay updated with notifications about any internet disruptions, special offers, or important news directly through the app.
Service Access via Mobile Data: Continue to use our services through the app even when connected via mobile data. If your connection is interrupted due to an unpaid bill, you can quickly resolve this by paying through the app using mobile data or any internet connection, and your service will be automatically reconnected.
Client Support & Ticket System: Even if you're completely disconnected from our internet service, you can still open a support ticket using the "Client Support & Ticket System" via mobile data. Our dedicated support team will address and resolve your issues promptly.
We are committed to providing you with a seamless and efficient user experience. Download our app today and take full control of your internet services.
Best regards, [Your Company Name]
